Who we are
HEdway was founded in 2017 and is led by Alice Trethewey and Craig Walker. Our work is delivered by a network of associates who work in academic and professional services roles at universities across the UK. The breadth and depth of our network means we span strategic, tactical, and operational expertise, ensuring that you get the support you need in the way that you want it, affordably.
Alice Trethewey
Alice has worked in and around Higher Education for more than 10 years, designing and leading transformational change programmes, demonstrating the scale of benefits that can be delivered when focus is given to building a culture of continuous improvement and the adoption of Design Thinking.
Before HEdway, she spent almost eight years at University of Plymouth where she led institutional wide transformation programmes delivering a significant shift in culture and mindset, and redesigning Faculty and Registry Services
Alice has over 20 years of experience in leading and implementing business change with teams, departments and companies of varying sizes and complexities. She’s passionate about taking a human centred approach to design and implementation. Her work brings about a measurable growth in staff confidence and capability as well as significant creation of capacity and improvements in service quality.
She believes wholeheartedly in enabling universities to work towards a sustainable model for change. She works hard to add real value, enabling her clients to unlock value for their staff, and ultimately their students.
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Craig Walker
Craig has dedicated his career to supporting organisations to deliver strategic change while bringing out the best in their people. He has over 30 years' of experience across private, charity and public sectors. The last 10+ years have been dedicated to Higher Education including operational leadership and strategy execution roles at Imperial College London.
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Hands on industrial engineering and technology enabled transformation underpins Craig's drive to help people and clients achieve their goals. He has 30+ years experience in applying systems thinking approaches to opportunity definition; and design thinking approaches to implementation. More recently, he has contributed to a wide range of mixed methods studies evaluating and improving education, institutional cultures and digital capabilities.
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Craig has worked with diverse universities, frequently on thorny issues, earning the regard and advocacy of student, academic and support services leaders. He believes wholeheartedly in doing the right thing even when it is difficult: working collaboratively across boundaries to co-create solutions that engage people, build capability, and realise strategy.
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Associates
Alice and Craig work with a network of Associates to bring in the skills and expertise needed by our clients.​
All HEdway Associates are committed to strengthening the higher education sector.
They are passionate about education and work in academic and professional services roles including Strategy, Planning, Curriculum and Pedagogy, Digital Education, Postdoc Research, Education Space, People, Academic Services, Student Experience, Communications, Marketing, Business Intelligence, Digital, Information Security and Cyber, Strategic Change and PMO, Finance, and more. ​
When working with HEdway, there's no need for lengthy explanations, our experience means we get it – and we already speak your language.